{"id":106944,"date":"2026-09-18T06:39:50","date_gmt":"2026-09-18T06:39:50","guid":{"rendered":"https:\/\/cashback.coin7.app\/missing-cashback-what-to-do\/"},"modified":"2026-09-18T06:39:50","modified_gmt":"2026-09-18T06:39:50","slug":"missing-cashback-what-to-do","status":"publish","type":"post","link":"https:\/\/cashback.coin7.app\/cs\/missing-cashback-what-to-do\/","title":{"rendered":"Missing Cashback: What To Do When an Order Does Not Show Up"},"content":{"rendered":"<p class=\"wp-block-paragraph\">You did everything right, you bought something, and your account still shows nothing. It happens, and in most cases it can be fixed. Here is the order in which to check things.<\/p>\n\n<h2 class=\"wp-block-heading\">First: wait a little<\/h2>\n<p class=\"wp-block-paragraph\">Most orders appear within a few hours, but some shops report only once a day and a few take up to seven days. Before you do anything else, give it three days. Travel bookings can take longer.<\/p>\n\n<h2 class=\"wp-block-heading\">Then: check the usual suspects<\/h2>\n<ul class=\"wp-block-list\">\n<li>Did you start your purchase from the shop page on Coin7, or did you type the shop address directly?<\/li>\n<li>Was an ad blocker or a tracking blocker active in your browser?<\/li>\n<li>Did you reject cookies on the shop page?<\/li>\n<li>Did you use a coupon code from another website?<\/li>\n<li>Did you open a price comparison site or another cashback service after clicking through us?<\/li>\n<li>Did you finish the order in the same browser, without switching to an app?<\/li>\n<\/ul>\n\n<h2 class=\"wp-block-heading\">File a claim<\/h2>\n<p class=\"wp-block-paragraph\">If nothing obvious went wrong, open a claim on the page <a href=\"https:\/\/cashback.coin7.app\/cs\/missing-cashback-claims\/\">Missing Cashback Claims<\/a>. Have these ready:<\/p>\n<ul class=\"wp-block-list\">\n<li>the shop name and the date of your order<\/li>\n<li>the order number from your confirmation<\/li>\n<li>the amount you paid<\/li>\n<li>a copy of the order confirmation from the shop<\/li>\n<\/ul>\n\n<p class=\"wp-block-paragraph\">We forward the claim to the affiliate network, the network asks the shop, and the shop checks its records. This takes time, usually four to eight weeks, sometimes longer. There is no faster route, and no cashback platform in the world has one, because we are all waiting for the same answer from the shop.<\/p>\n\n<h2 class=\"wp-block-heading\">How to avoid it next time<\/h2>\n<p class=\"wp-block-paragraph\">Click through from Coin7, accept the cookies in the shop, empty your basket before you start if it was filled days ago, and complete the purchase in one go. Boring advice, but it works for almost every order.<\/p>","protected":false},"excerpt":{"rendered":"<p>You did everything right, you bought something, and your account still shows nothing. It happens, and in most cases it can be fixed. Here is the order in which to check things. First: wait a little Most orders appear within a few hours, but some shops report only once a day and a few take [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":107099,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[1],"tags":[],"class_list":["post-106944","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-uncategorized"],"yoast_head":"<!-- This site is optimized with the Yoast SEO Premium plugin v19.0.1 (Yoast SEO v28.5) - https:\/\/yoast.com\/product\/yoast-seo-premium-wordpress\/ -->\n<title>Missing Cashback: What To Do When an Order Does Not Show Up | Coin7 Cashback<\/title>\n<meta name=\"description\" content=\"Your order is not in your cashback account? Here are the usual reasons, how long you should wait and how to file a missing cashback claim.\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/cashback.coin7.app\/cs\/missing-cashback-what-to-do\/\" \/>\n<meta property=\"og:locale\" content=\"cs_CZ\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Missing Cashback: What To Do When an Order Does Not Show Up\" \/>\n<meta property=\"og:description\" content=\"Your order is not in your cashback account? Here are the usual reasons, how long you should wait and how to file a missing cashback claim.\" \/>\n<meta property=\"og:url\" content=\"https:\/\/cashback.coin7.app\/cs\/missing-cashback-what-to-do\/\" \/>\n<meta property=\"og:site_name\" content=\"Coin7 Cashback\" \/>\n<meta property=\"article:publisher\" content=\"https:\/\/www.facebook.com\/coin7.org\" \/>\n<meta property=\"article:published_time\" content=\"2026-09-18T06:39:50+00:00\" \/>\n<meta name=\"author\" content=\"Coin7\" \/>\n<meta name=\"twitter:card\" content=\"summary_large_image\" \/>\n<meta name=\"twitter:creator\" content=\"@coin7Official\" \/>\n<meta name=\"twitter:site\" content=\"@coin7Official\" \/>\n<meta name=\"twitter:label1\" content=\"Written by\" \/>\n\t<meta name=\"twitter:data1\" content=\"Coin7\" \/>\n\t<meta name=\"twitter:label2\" content=\"Est. reading time\" \/>\n\t<meta name=\"twitter:data2\" content=\"2 minuty\" \/>\n<script type=\"application\/ld+json\" class=\"yoast-schema-graph\">{\"@context\":\"https:\\\/\\\/schema.org\",\"@graph\":[{\"@type\":\"Article\",\"@id\":\"https:\\\/\\\/cashback.coin7.app\\\/missing-cashback-what-to-do\\\/#article\",\"isPartOf\":{\"@id\":\"https:\\\/\\\/cashback.coin7.app\\\/missing-cashback-what-to-do\\\/\"},\"author\":{\"name\":\"Coin7\",\"@id\":\"https:\\\/\\\/cashback.coin7.app\\\/#\\\/schema\\\/person\\\/62049dc7f110ec0e3cf3f45ec302254e\"},\"headline\":\"Missing Cashback: What To Do When an Order Does Not Show Up\",\"datePublished\":\"2026-09-18T06:39:50+00:00\",\"mainEntityOfPage\":{\"@id\":\"https:\\\/\\\/cashback.coin7.app\\\/missing-cashback-what-to-do\\\/\"},\"wordCount\":314,\"commentCount\":0,\"publisher\":{\"@id\":\"https:\\\/\\\/cashback.coin7.app\\\/#organization\"},\"image\":{\"@id\":\"https:\\\/\\\/cashback.coin7.app\\\/missing-cashback-what-to-do\\\/#primaryimage\"},\"thumbnailUrl\":\"https:\\\/\\\/cashback.coin7.app\\\/wp-content\\\/uploads\\\/2026\\\/09\\\/blog-missing-cashback.svg\",\"articleSection\":[\"Uncategorized\"],\"inLanguage\":\"cs\",\"potentialAction\":[{\"@type\":\"CommentAction\",\"name\":\"Comment\",\"target\":[\"https:\\\/\\\/cashback.coin7.app\\\/missing-cashback-what-to-do\\\/#respond\"]}]},{\"@type\":\"WebPage\",\"@id\":\"https:\\\/\\\/cashback.coin7.app\\\/missing-cashback-what-to-do\\\/\",\"url\":\"https:\\\/\\\/cashback.coin7.app\\\/missing-cashback-what-to-do\\\/\",\"name\":\"Missing Cashback: What To Do When an Order Does Not Show Up | Coin7 Cashback\",\"isPartOf\":{\"@id\":\"https:\\\/\\\/cashback.coin7.app\\\/#website\"},\"primaryImageOfPage\":{\"@id\":\"https:\\\/\\\/cashback.coin7.app\\\/missing-cashback-what-to-do\\\/#primaryimage\"},\"image\":{\"@id\":\"https:\\\/\\\/cashback.coin7.app\\\/missing-cashback-what-to-do\\\/#primaryimage\"},\"thumbnailUrl\":\"https:\\\/\\\/cashback.coin7.app\\\/wp-content\\\/uploads\\\/2026\\\/09\\\/blog-missing-cashback.svg\",\"datePublished\":\"2026-09-18T06:39:50+00:00\",\"description\":\"Your order is not in your cashback account? Here are the usual reasons, how long you should wait and how to file a missing cashback claim.\",\"breadcrumb\":{\"@id\":\"https:\\\/\\\/cashback.coin7.app\\\/missing-cashback-what-to-do\\\/#breadcrumb\"},\"inLanguage\":\"cs\",\"potentialAction\":[{\"@type\":\"ReadAction\",\"target\":[\"https:\\\/\\\/cashback.coin7.app\\\/missing-cashback-what-to-do\\\/\"]}]},{\"@type\":\"ImageObject\",\"inLanguage\":\"cs\",\"@id\":\"https:\\\/\\\/cashback.coin7.app\\\/missing-cashback-what-to-do\\\/#primaryimage\",\"url\":\"https:\\\/\\\/cashback.coin7.app\\\/wp-content\\\/uploads\\\/2026\\\/09\\\/blog-missing-cashback.svg\",\"contentUrl\":\"https:\\\/\\\/cashback.coin7.app\\\/wp-content\\\/uploads\\\/2026\\\/09\\\/blog-missing-cashback.svg\",\"width\":1200,\"height\":630},{\"@type\":\"BreadcrumbList\",\"@id\":\"https:\\\/\\\/cashback.coin7.app\\\/missing-cashback-what-to-do\\\/#breadcrumb\",\"itemListElement\":[{\"@type\":\"ListItem\",\"position\":1,\"name\":\"Home\",\"item\":\"https:\\\/\\\/cashback.coin7.app\\\/\"},{\"@type\":\"ListItem\",\"position\":2,\"name\":\"Missing Cashback: What To Do When an Order Does Not Show Up\"}]},{\"@type\":\"WebSite\",\"@id\":\"https:\\\/\\\/cashback.coin7.app\\\/#website\",\"url\":\"https:\\\/\\\/cashback.coin7.app\\\/\",\"name\":\"Coin7 Cashback\",\"description\":\"Earn cashback and save at 498 online stores\",\"publisher\":{\"@id\":\"https:\\\/\\\/cashback.coin7.app\\\/#organization\"},\"potentialAction\":[{\"@type\":\"SearchAction\",\"target\":{\"@type\":\"EntryPoint\",\"urlTemplate\":\"https:\\\/\\\/cashback.coin7.app\\\/?s={search_term_string}\"},\"query-input\":{\"@type\":\"PropertyValueSpecification\",\"valueRequired\":true,\"valueName\":\"search_term_string\"}}],\"inLanguage\":\"cs\"},{\"@type\":\"Organization\",\"@id\":\"https:\\\/\\\/cashback.coin7.app\\\/#organization\",\"name\":\"Coin7 Cashback\",\"url\":\"https:\\\/\\\/cashback.coin7.app\\\/\",\"logo\":{\"@type\":\"ImageObject\",\"inLanguage\":\"cs\",\"@id\":\"https:\\\/\\\/cashback.coin7.app\\\/#\\\/schema\\\/logo\\\/image\\\/\",\"url\":\"https:\\\/\\\/cashback.coin7.app\\\/wp-content\\\/uploads\\\/2024\\\/01\\\/Design-7-4-1.png\",\"contentUrl\":\"https:\\\/\\\/cashback.coin7.app\\\/wp-content\\\/uploads\\\/2024\\\/01\\\/Design-7-4-1.png\",\"width\":2048,\"height\":2048,\"caption\":\"Coin7 Cashback\"},\"image\":{\"@id\":\"https:\\\/\\\/cashback.coin7.app\\\/#\\\/schema\\\/logo\\\/image\\\/\"},\"sameAs\":[\"https:\\\/\\\/www.facebook.com\\\/coin7.org\",\"https:\\\/\\\/x.com\\\/coin7Official\",\"https:\\\/\\\/coin7.app\\\/\",\"https:\\\/\\\/creatordeal.eu\\\/\"],\"legalName\":\"Hasanbaba KG\",\"email\":\"info@coin7.org\",\"telephone\":\"+43 660 5057950\",\"vatID\":\"ATU 81684358\",\"taxID\":\"FN 645893 v\",\"foundingDate\":\"2023\",\"address\":{\"@type\":\"PostalAddress\",\"streetAddress\":\"Kirchenb\u00fchl 562\",\"postalCode\":\"6952\",\"addressLocality\":\"Hittisau\",\"addressCountry\":\"AT\"},\"contactPoint\":{\"@type\":\"ContactPoint\",\"contactType\":\"customer support\",\"email\":\"info@coin7.org\",\"telephone\":\"+43 660 5057950\",\"availableLanguage\":[\"en\",\"de\"]}},{\"@type\":\"Person\",\"@id\":\"https:\\\/\\\/cashback.coin7.app\\\/#\\\/schema\\\/person\\\/62049dc7f110ec0e3cf3f45ec302254e\",\"name\":\"Coin7\",\"image\":{\"@type\":\"ImageObject\",\"inLanguage\":\"cs\",\"@id\":\"https:\\\/\\\/secure.gravatar.com\\\/avatar\\\/bae1b28212da9b6ff768640f1b40c3fe3341b366180260b55cd98867e55d6501?s=96&d=mm&r=g\",\"url\":\"https:\\\/\\\/secure.gravatar.com\\\/avatar\\\/bae1b28212da9b6ff768640f1b40c3fe3341b366180260b55cd98867e55d6501?s=96&d=mm&r=g\",\"contentUrl\":\"https:\\\/\\\/secure.gravatar.com\\\/avatar\\\/bae1b28212da9b6ff768640f1b40c3fe3341b366180260b55cd98867e55d6501?s=96&d=mm&r=g\",\"caption\":\"Coin7\"},\"sameAs\":[\"https:\\\/\\\/cashback.coin7.app\"],\"url\":\"#\"}]}<\/script>\n<!-- \/ Yoast SEO Premium plugin. -->","yoast_head_json":{"title":"Missing Cashback: What To Do When an Order Does Not Show Up | Coin7 Cashback","description":"Your order is not in your cashback account? Here are the usual reasons, how long you should wait and how to file a missing cashback claim.","robots":{"index":"index","follow":"follow","max-snippet":"max-snippet:-1","max-image-preview":"max-image-preview:large","max-video-preview":"max-video-preview:-1"},"canonical":"https:\/\/cashback.coin7.app\/cs\/missing-cashback-what-to-do\/","og_locale":"cs_CZ","og_type":"article","og_title":"Missing Cashback: What To Do When an Order Does Not Show Up","og_description":"Your order is not in your cashback account? Here are the usual reasons, how long you should wait and how to file a missing cashback claim.","og_url":"https:\/\/cashback.coin7.app\/cs\/missing-cashback-what-to-do\/","og_site_name":"Coin7 Cashback","article_publisher":"https:\/\/www.facebook.com\/coin7.org","article_published_time":"2026-09-18T06:39:50+00:00","author":"Coin7","twitter_card":"summary_large_image","twitter_creator":"@coin7Official","twitter_site":"@coin7Official","twitter_misc":{"Written by":"Coin7","Est. reading time":"2 minuty"},"schema":{"@context":"https:\/\/schema.org","@graph":[{"@type":"Article","@id":"https:\/\/cashback.coin7.app\/missing-cashback-what-to-do\/#article","isPartOf":{"@id":"https:\/\/cashback.coin7.app\/missing-cashback-what-to-do\/"},"author":{"name":"Coin7","@id":"https:\/\/cashback.coin7.app\/#\/schema\/person\/62049dc7f110ec0e3cf3f45ec302254e"},"headline":"Missing Cashback: What To Do When an Order Does Not Show Up","datePublished":"2026-09-18T06:39:50+00:00","mainEntityOfPage":{"@id":"https:\/\/cashback.coin7.app\/missing-cashback-what-to-do\/"},"wordCount":314,"commentCount":0,"publisher":{"@id":"https:\/\/cashback.coin7.app\/#organization"},"image":{"@id":"https:\/\/cashback.coin7.app\/missing-cashback-what-to-do\/#primaryimage"},"thumbnailUrl":"https:\/\/cashback.coin7.app\/wp-content\/uploads\/2026\/09\/blog-missing-cashback.svg","articleSection":["Uncategorized"],"inLanguage":"cs","potentialAction":[{"@type":"CommentAction","name":"Comment","target":["https:\/\/cashback.coin7.app\/missing-cashback-what-to-do\/#respond"]}]},{"@type":"WebPage","@id":"https:\/\/cashback.coin7.app\/missing-cashback-what-to-do\/","url":"https:\/\/cashback.coin7.app\/missing-cashback-what-to-do\/","name":"Missing Cashback: What To Do When an Order Does Not Show Up | Coin7 Cashback","isPartOf":{"@id":"https:\/\/cashback.coin7.app\/#website"},"primaryImageOfPage":{"@id":"https:\/\/cashback.coin7.app\/missing-cashback-what-to-do\/#primaryimage"},"image":{"@id":"https:\/\/cashback.coin7.app\/missing-cashback-what-to-do\/#primaryimage"},"thumbnailUrl":"https:\/\/cashback.coin7.app\/wp-content\/uploads\/2026\/09\/blog-missing-cashback.svg","datePublished":"2026-09-18T06:39:50+00:00","description":"Your order is not in your cashback account? Here are the usual reasons, how long you should wait and how to file a missing cashback claim.","breadcrumb":{"@id":"https:\/\/cashback.coin7.app\/missing-cashback-what-to-do\/#breadcrumb"},"inLanguage":"cs","potentialAction":[{"@type":"ReadAction","target":["https:\/\/cashback.coin7.app\/missing-cashback-what-to-do\/"]}]},{"@type":"ImageObject","inLanguage":"cs","@id":"https:\/\/cashback.coin7.app\/missing-cashback-what-to-do\/#primaryimage","url":"https:\/\/cashback.coin7.app\/wp-content\/uploads\/2026\/09\/blog-missing-cashback.svg","contentUrl":"https:\/\/cashback.coin7.app\/wp-content\/uploads\/2026\/09\/blog-missing-cashback.svg","width":1200,"height":630},{"@type":"BreadcrumbList","@id":"https:\/\/cashback.coin7.app\/missing-cashback-what-to-do\/#breadcrumb","itemListElement":[{"@type":"ListItem","position":1,"name":"Home","item":"https:\/\/cashback.coin7.app\/"},{"@type":"ListItem","position":2,"name":"Missing Cashback: What To Do When an Order Does Not Show Up"}]},{"@type":"WebSite","@id":"https:\/\/cashback.coin7.app\/#website","url":"https:\/\/cashback.coin7.app\/","name":"Coin7 Cashback","description":"Earn cashback and save at 498 online stores","publisher":{"@id":"https:\/\/cashback.coin7.app\/#organization"},"potentialAction":[{"@type":"SearchAction","target":{"@type":"EntryPoint","urlTemplate":"https:\/\/cashback.coin7.app\/?s={search_term_string}"},"query-input":{"@type":"PropertyValueSpecification","valueRequired":true,"valueName":"search_term_string"}}],"inLanguage":"cs"},{"@type":"Organization","@id":"https:\/\/cashback.coin7.app\/#organization","name":"Coin7 Cashback","url":"https:\/\/cashback.coin7.app\/","logo":{"@type":"ImageObject","inLanguage":"cs","@id":"https:\/\/cashback.coin7.app\/#\/schema\/logo\/image\/","url":"https:\/\/cashback.coin7.app\/wp-content\/uploads\/2024\/01\/Design-7-4-1.png","contentUrl":"https:\/\/cashback.coin7.app\/wp-content\/uploads\/2024\/01\/Design-7-4-1.png","width":2048,"height":2048,"caption":"Coin7 Cashback"},"image":{"@id":"https:\/\/cashback.coin7.app\/#\/schema\/logo\/image\/"},"sameAs":["https:\/\/www.facebook.com\/coin7.org","https:\/\/x.com\/coin7Official","https:\/\/coin7.app\/","https:\/\/creatordeal.eu\/"],"legalName":"Hasanbaba KG","email":"info@coin7.org","telephone":"+43 660 5057950","vatID":"ATU 81684358","taxID":"FN 645893 v","foundingDate":"2023","address":{"@type":"PostalAddress","streetAddress":"Kirchenb\u00fchl 562","postalCode":"6952","addressLocality":"Hittisau","addressCountry":"AT"},"contactPoint":{"@type":"ContactPoint","contactType":"customer support","email":"info@coin7.org","telephone":"+43 660 5057950","availableLanguage":["en","de"]}},{"@type":"Person","@id":"https:\/\/cashback.coin7.app\/#\/schema\/person\/62049dc7f110ec0e3cf3f45ec302254e","name":"Coin7","image":{"@type":"ImageObject","inLanguage":"cs","@id":"https:\/\/secure.gravatar.com\/avatar\/bae1b28212da9b6ff768640f1b40c3fe3341b366180260b55cd98867e55d6501?s=96&d=mm&r=g","url":"https:\/\/secure.gravatar.com\/avatar\/bae1b28212da9b6ff768640f1b40c3fe3341b366180260b55cd98867e55d6501?s=96&d=mm&r=g","contentUrl":"https:\/\/secure.gravatar.com\/avatar\/bae1b28212da9b6ff768640f1b40c3fe3341b366180260b55cd98867e55d6501?s=96&d=mm&r=g","caption":"Coin7"},"sameAs":["https:\/\/cashback.coin7.app"],"url":"#"}]}},"_links":{"self":[{"href":"https:\/\/cashback.coin7.app\/cs\/wp-json\/wp\/v2\/posts\/106944","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/cashback.coin7.app\/cs\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/cashback.coin7.app\/cs\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/cashback.coin7.app\/cs\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/cashback.coin7.app\/cs\/wp-json\/wp\/v2\/comments?post=106944"}],"version-history":[{"count":0,"href":"https:\/\/cashback.coin7.app\/cs\/wp-json\/wp\/v2\/posts\/106944\/revisions"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/cashback.coin7.app\/cs\/wp-json\/wp\/v2\/media\/107099"}],"wp:attachment":[{"href":"https:\/\/cashback.coin7.app\/cs\/wp-json\/wp\/v2\/media?parent=106944"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/cashback.coin7.app\/cs\/wp-json\/wp\/v2\/categories?post=106944"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/cashback.coin7.app\/cs\/wp-json\/wp\/v2\/tags?post=106944"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}