Cashback sounds like magic: you shop as always and money comes back to you. There is no magic behind it, just a simple chain of steps. Here is exactly what happens between your click and your payout at Coin7 Cashback.

1. You start at Coin7, not at the shop

This is the most important rule of cashback. Open the shop page on Coin7 first and click the button to the shop. That click sets a small tracking marker, and only that marker tells the shop that you came from us. If you type the shop address directly into your browser, nobody can connect your order to your account.

2. The shop reports your order

After you complete your purchase, the shop reports the order to the affiliate network it works with. Networks such as Awin, Impact or Tradedoubler sit between shops and cashback platforms. The report usually arrives within a few hours, sometimes it takes a day or two. As soon as it reaches us, the order appears in your account as pending.

3. Your cashback gets confirmed

Pending is not the same as confirmed. The shop still has to check that the order is real and that nothing was returned or cancelled. For clothing or electronics this waiting time is often four to eight weeks, because return periods have to pass. For hotel bookings the shop usually waits until after your stay. Once the shop approves the order and pays the commission, your cashback moves to confirmed.

4. You request your payout

Confirmed cashback is yours. From 20 euros you can request a payout on the page Cashback Payment. Choose PayPal or bank transfer, enter your details and confirm. Please make sure the PayPal address really belongs to you, otherwise the transfer will fail and everything takes longer.

What can stop your cashback

• An ad blocker or a strict cookie setting prevents the tracking marker.
• You used a coupon code that you found somewhere else instead of the codes listed with us.
• You cancelled the order, returned the goods or did not show up for a booking.
• You clicked another cashback site or a price comparison page after us. The last click usually wins.

If everything went right and an order is still missing after a few days, open a missing cashback claim. Keep your order confirmation, we need the order number and the date.

That is the whole system. Start at Coin7, wait for the shop to confirm, then take your money out.